If you are experiencing problems with your equipment here are a few tips that may be able to help:
Make sure your cart’s Ethernet cable is plugged into connectivity.
Make sure you have the power turned on.
To test your cart, use the remote and dial 300378 and press the green call button. This will connect you to the automated test bridge. Follow the instructions on the screen.
If you are still having trouble connecting, call UAMS Video Support at (501) 686-8666.